Seeing the dining experience through the eyes of your customer is critical. It sheds light on what might otherwise be in a blind spot in your 360-degree view of your business.
But some feel frustration, disappointment, and general indifference to the data their shops provide. If you relate, download our new guide, written in partnership with FastCasual Magazine. It highlights key elements that might be why your program is not seeing success, such as:
- Quality assurance of the data provided by shoppers
- Effective scheduling to ensure program execution levels
- Support for not just problems, but strategic challenges that arise
There are a host of mystery shopper providers in the marketplace. If yours isn’t delivering the results you’re hoping for, maybe it’s time for a change.