Gain a better view of your retail operations. The 360 Intel Mystery Shopping program gives you a 360-perspective of your customer’s experience. You’ll know what to keep, what to change and why—to help you consistently delight your customers.
With the 360 Intel Mystery Shopping program, you get the big picture, as well as the individual specifics from each market area, by store, and even down to each employee. Find out how you can improve your sales through a better customer experience.
Strengthen the customer experience
Drive growth
Help your employees excel at customer service
“As the place where candy-obsessed come to indulge in the sights, smells and tastes of their favorite sweets and get immersed in the brand’s irreverent voice and fun-loving nature, IT’SUGAR is a different kind of specialty store. As such, we need to consistently monitor our fun factor and delivery upon the bold consumer experience our customers demand. The 360 Intel Mystery Shopping Program is our eyes and ears at retail to help ensure our success.”
–It’Sugar
It has been said that almost everything in business is able to be copied – a logo, a product, a mission statement – but no one can copy your customer’s experience in your store.
Let’s talk about how we can help you better understand your customers.