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Your Brand is Our Focus

Pivot to an Exceptional Customer Experience.

Explore how to gain a 360-consumer perspective with research, strategy and tools to strengthen your brand.

360 Intel Advantage

Young Woman Mystery Shopping

Shopper Zone

Are you a shopper or want to be one? Here is everything you need to know to get in the zone.

Shopper Login
Shopper FAQs
Apply to become a shopper

Shopper Zone


We invite you to download our free report, which breaks down the mystery shop data from the top 10 industries that we operate in. Enjoy!

View the Results


Unleash Your Brand’s Potential

We use a customized, tailored research approach that focuses on what is important to your brand and your customers to provide a 360° view. At the very core is the “Mystery Shopping” program that allows us to fully explore and understand your customer experience.

Mystery Shopping Program

  • One-to-one client management
  • Domain expertise
  • Genuine, real-time interactive research
  • Trained, professional shoppers
  • Robust, user-friendly reporting platform
  • In-house analytics expertise
  • Data validation and integrity of research


We’ve Been in Your Shoes

We know what it takes to deliver brand promises. With over 15 years experience in customer management and depth and breadth across multiple industries, we are driven to help you build your brand.

Expertise in:

  • Restaurant/Hospitality
  • Retail
  • Entertainment
  • Services
  • Higher Education

“We have had the pleasure of partnering with 360 Intel for the past 2 years. Their professionalism, responsiveness and service has been top-notch. They not only help you to deliver amazing customer experiences, they take that to heart and deliver their own exceptional customer experience to you.”

– The Friendly Toast