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Your Brand is Our Focus

Pivot to an Exceptional Customer Experience.

Explore how to gain a 360-consumer perspective with research, strategy and tools to strengthen your brand.

360 Intel Advantage

Young Woman Mystery Shopping

Shopper Zone

Are you a shopper or want to be one? Here is everything you need to know to get in the zone.

Shopper Login
Shopper FAQs
Apply to become a shopper

Shopper Zone


Unleash Your Brand’s Potential

We use a customized, tailored research approach that focuses on what is important to your brand and your customers to provide a 360° view. At the very core is the “Mystery Shopping” program that allows us to fully explore and understand your customer experience.

Mystery Shopping Program

  • Fully customizable
  • Fast turnaround time
  • High-quality, detailed reports
  • 1,000,000+ mystery shopper network
  • Robust, user-friendly reporting platform
  • Transparent pricing with no setup fee
  • Flexible agreements


We’ve Been in Your Shoes

We know what it takes to deliver brand promises. With over 15 years of experience in measuring customer interactions across many industries, we are driven to help you build your brand.

Expertise in:

  • Restaurant/Hospitality
  • Retail
  • Entertainment
  • Services
  • Higher Education

“We have had the pleasure of partnering with 360 Intel for the past 2 years. Their professionalism, responsiveness and service has been top-notch. They not only help you to deliver amazing customer experiences, they take that to heart and deliver their own exceptional customer experience to you.”

– The Friendly Toast